Terms and Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and LeicesterEPC ("we", "us", or "our"), concerning your access to and use of the leicesterepc.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

2. Services

We provide Energy Performance Certificates (EPCs) and related energy assessment services for commercial and residential properties. We make every effort to ensure the accuracy of our assessments in accordance with current government methodology.

3. Appointments and Cancellations

When you book an appointment with us, you agree to provide access to the property at the agreed time. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

4. Payment

Payment is generally due upon completion of the site visit or before the release of the final EPC certificate.

5. Contact Us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

• Phone: 0116 2166 103
• Email: info@leicesterepc.com